🛡️ Responsible Gaming

A7a's Responsible Gaming Our Policy — Keep It Fun, Keep It in Control

Gaming should be enjoyable, not stressful. Through responsible gaming on a7a, you stay in control of your time and money. We want you to always be well and happy.

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Important Warning: Online gaming is for entertainment. If you feel gaming is affecting your life, seek help now. a7a's responsible gaming tools are always available to you. Bet within your limits — only wager what you can afford to lose.

How We Keep You Safe

A7a uses a range of effective tools and policies to promote responsible gaming.

Set a Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is in place, it cannot be exceeded. This is the simplest way to protect your financial wellbeing.

Session Time Limit

Set a limit on how long you play in one session. Once the time is up, a7a will automatically remind you to take a break. Regular breaks are essential for responsible gaming.

Temporary Break

Temporarily close your account for 24 hours, 7 days, or 30 days. During this period, no gameplay or deposits will be permitted. Use this feature whenever you need to clear your head.

Self-Exclusion Feature

For long-term concerns, you can exclude yourself from the platform for anywhere between 6 months and permanently. Your account cannot be reopened during the self-exclusion period.

Bet Limit Control

Set a maximum stake per bet in advance. This protects you from significant losses in a single session. Bet limits are the cornerstone of responsible play.

24/7 Support Center

Our dedicated responsible gaming support team is always on hand. Reach us via live chat — we are here to help, without judgement.

1 What Responsible Gaming Means

Responsible Gaming means enjoying gaming as a healthy form of entertainment — where you decide when to play, how long to play, and how much to spend. a7a believes gaming should be fun, not a source of stress or financial burden.

Online gaming and betting are growing rapidly in Bangladesh. In this environment, a7a's responsible gaming policy ensures every player can enjoy themselves within their own limits. Our platform has no tactics designed to push you into spending more.

The Three Core Principles of Responsible Gaming: Control — You control the game. The game doesn't control you. Awareness — Always know how much time and money you're spending. Support — Asking for help when you need it isn't weakness — it's courage.

a7a's Commitment: We will never pressure you to deposit more or play more. Our responsible gaming policy is unconditional — it is a core part of who we are.

2 Signs of Problem Gaming

Gaming addiction does not develop overnight — it builds gradually. If you notice the following signs in yourself or someone close to you, it is important to take action. Knowing yourself is the first step in responsible gaming.

To Recover Lost Money Chasing losses with bigger bets — this is the most dangerous warning sign.

Borrowing money for gaming Or spending money without the family's knowledge — this is often where financial trouble begins.

Over the Set Time Intending to stop but being unable to, even when you have planned to.

With Family & Friends Withdrawing from social life and spending less time with others.

When unable to game, Feeling restless or irritable, or being in a persistently low mood.

Work, studies, or Neglecting daily responsibilities because your mind is constantly on gaming.

How much you are playing or Hiding how much you are spending from family and friends.

Sleep, meals, or health Prioritizing gaming over caring for others.

Keep in Mind: If you recognise two or more of these signs in yourself, do not wait — reach out to a7a's support team or a professional counsellor.

3 a7a's Responsible Gaming Tools

A7a offers a set of powerful tools to support responsible gaming. No reason is required to use them — it is entirely your right.

1
Deposit Limit

Set daily, weekly, or monthly deposit limits from your account settings. Reductions take effect immediately. Increasing a limit is subject to a 7-day cooling-off period.

2
Loss Limit

Decide in advance how much you are willing to lose within a set period. Once you hit that limit, no further bets can be placed. This is one of the most effective responsible gaming tools available.

3
Session Limit

Set how long you want to play in one session. When the time is up, a7a will log you out and require a confirmation step before you can return.

4
Cooling-Off Period

Take a break ranging from 1 day to 6 weeks. During this time, deposits and gameplay will not be available on your account. Any existing balance can still be withdrawn.

5
Self-Exclusion

Self-exclude for 6 months, 1 year, or permanently. Any attempt to open a new account during a self-exclusion period will be detected and blocked. This is the highest level of responsible play.

6
Reality Check

At set intervals, a pop-up will appear showing how long you've been playing and your total winnings or losses. This information helps you make informed decisions.

4 A Simple Guide to Setting Your Limits

Many people are unsure where to start. The table below gives you a general idea of how to set a responsible gaming budget based on your income.

Monthly Income Maximum Monthly Budget Daily Limit (Recommended) Weekly Limit
BDT 10,000 – 20,000 BDT 500 – 1,000 BDT 150 BDT 350
BDT 20,000 – 40,000 BDT 1,000 – 2,000 BDT 250 BDT 600
BDT 40,000 – 70,000 BDT 2,000 – 3,500 BDT 500 BDT 1,200
BDT 70,000+ Up to 5% of income Based on Personal Judgment Based on Personal Judgment
Important Policy: Never bet with money set aside for household expenses, rent, your children's education, or medical costs. Responsible gaming means playing only from your entertainment budget.

Alongside setting limits, a few simple habits can make responsible gaming even easier:

  • Before you start playing, decide in your mind how much money you are willing to spend.
  • Don't chase losses by increasing your bets.
  • Avoid gaming when you are under the influence of alcohol or any other substance.
  • Avoid placing large bets when you're tired late at night.
  • Do not treat gaming as a source of income — it is entertainment only.

5 Self-Assessment Questionnaire

Answer the questions below honestly. If you answer "Yes" to more than five, please reach out to the a7a support team.

1

Have you ever spent more time or money on gaming than you planned?

2

Have you ever placed more bets in an attempt to recover money lost from gaming?

3

Has gaming ever caused arguments or conflict with family or friends?

4

Have you ever borrowed money or sold something of value to fund your gaming?

5

Do you feel restless, irritable, or anxious when you cannot game?

6

Has gaming had a negative impact on your work, studies, or family responsibilities?

7

Have you ever lied to yourself or others in order to keep gaming?

8

Has gaming led you to neglect sleep, meals, or your health?

Results Breakdown: 0–2 Yes = Healthy gaming habits. 3–4 Yes = Caution advised — consider setting limits. 5 or more Yes = Seek support immediately and consider self-exclusion.

6 Family & Child Protection

A7a is strictly for users aged 18 and above. Keeping minors away from gaming is a shared responsibility — yours and ours. If there are minors in your household, please take the steps below.

1
Lock Your Device

Use passwords and PINs on your phone and computer to make sure children cannot access your devices.

2
Keep Your Account Details Private

Never share your a7a login ID or password with anyone in your household, and keep it well out of reach of children and teenagers.

3
Use Parental Control Software

Enable parental controls on your device to block gaming websites. This is an effective way to keep children away from online gaming.

4
Be Mindful About Age Verification

A7a verifies age at registration. If you believe a minor is using your details to create an account, please let us know.

5
Have an Open Conversation with Your Family

Educate your family members about online gaming. Have open conversations about the risks, especially with teenagers.

Our Age Policy: No one under 18 is permitted to open an account or play on a7a under any circumstances. If we suspect a minor is using an account, we will suspend it immediately.

7 Where to Find Help

Acknowledging a problem and seeking help is the first step toward recovery. You don't have to face it alone — a7a and professional organizations are always here for you.

A7a Live Chat Support

Chat with our responsible gaming team at any time. We're here to help — without judgment and with complete confidentiality.

Email Support

Send any responsible gaming or self-exclusion requests by email. Our specialist team will respond within 24 hours.

Professional Counseling

Gaming addiction is a mental health issue. Do not hesitate to speak with a mental health professional or counsellor.

Family Support

Your family and trusted friends are your greatest support. Talk to them openly — they are your closest line of protection.

Keep in Mind: Seeking help is not a sign of weakness. Those who acknowledge a problem and reach out are the truly courageous ones. a7a is always here for you.

8 Frequently Asked Questions

No, self-exclusion does not affect your account balance. During the self-exclusion period, deposits and gameplay will not be possible, but you will still be able to withdraw any existing balance. Your account cannot be reactivated before the self-exclusion period ends.

Limit reductions take effect immediately. However, increasing a limit requires a 7-day cooling-off period. This rule is in place to support responsible gaming — it prevents impulsive decisions to raise your limits in the heat of the moment.

No. Once a cooling-off period begins, it cannot be cancelled before the set time expires. This is intentional — it's designed to ensure you get a genuine break and can make healthier decisions.

After logging in, go to Account Settings and look for the "Responsible Gaming" option. From there you can access all tools for setting limits, cooling-off, and self-exclusion. If you need help, contact us via live chat.

Absolutely not. a7a strictly enforces an 18+ policy. Age is verified at registration and ID may be requested if there is any doubt. Any account identified as belonging to a minor is closed immediately and all transactions are voided.

Start by being patient and speaking without judgment. Let them know you want to help. Reach out via a7a's live chat — we can guide family members too. If needed, help them connect with a professional mental health counselor.
🎯 Play Responsibly

Join a7a — Keep the Fun Within Limits

With responsible gaming tools, fair games, and 24/7 support, a7a is always by your side. Start your safe gaming experience today.

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